Important Notice:

Dear Valued Members,

Our system is currently experiencing downtime due to an issue experienced during maintenance on one of our IBM servers. Coloramo is dedicated to providing reliable services, we understand the inconvenience this may cause and are actively working on resolving the issue.

Impact on Services:

• Online banking services are temporarily unavailable.

• In-Branch services are limited.

• Contact center telephone, email, and chat services are limited.

• ATM services remain available for cash withdrawals.

• Card (Debit and Credit) services remain available for purchases.

Recovery Efforts:

Our technical team is diligently working on restoring the system to full functionality. We have engaged with IBM support and are implementing recovery procedures to expedite the resolution process.

Estimated Recovery Time:

While we do not have an exact timeline at this moment, rest assured that we are prioritizing this matter to minimize disruption. We will update this message throughout the day.

We Apologize for the Inconvenience:

We understand the importance of uninterrupted access to your financial services and sincerely apologize for any inconvenience caused. Your patience and understanding during this time are greatly appreciated.

Thank you for your understanding.